Adult carers

Caring Together provides expert support for carers across Cambridgeshire, Peterborough and Norfolk.

By speaking to one of carer advisors we can work with you to identify what support will be most beneficial to you and your family. You can call us on 0345 241 0954 Monday to Friday or email us at [email protected]

We can then ensure you have a package to help you as a carer that can include support such as*:

  • Access to our specialist carer helpline on 0345 241 0954 or [email protected]
    • Carers in Norfolk can contact our team who provide the Carers Matter Norfolk  advice line 0800 083 1148 or at [email protected]
  • Information and advice including our quarterly carers magazine, for Cambridgeshire and Peterborough carers.
  • Our email newsletter for carers, those who support carers, and everyone who has an interest in ensuring carers of all ages are properly recognised and supported. You can sign up at
  • Supporting carers to plan ahead including emergency planning.
  • Breaks away from caring.
  • Caring learning opportunities to help support you in your role.
  • Carers hubs where you can have face-to-face support and meet other carers and other opportunities to talk to people, reducing the isolation many carers face.
  • Access to one-to-one support from one of carer advisers to reduce the impact of your caring role and make you feel more supported.
  • Family Carers’ Prescription.
  • Opportunities to have your voice heard.
  • Carers card to identify you as a carer.
  • Homecare.

* Not all services are available in all areas.

If you are a carer aged 18-65 supporting someone with mental health issues in Cambridgeshire or Peterborough, then Making Space are able to provide you with support.

Make a referral for a carer

We accept referrals for carers from professionals, family members, as well as self-referrals.

Please click here to refer an unpaid carer

A carer is anyone, including children and adults who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support.

Carers hubs

An opportunity for unpaid carers and their families to gain support and find out what is available to help them.

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Emergency planning

What if something happens to you, which means you are unable to look after your loved one?

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About the What If? Plan

Emergency planning for carers who look after someone living in Cambridgeshire or Peterborough.

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Carer’s card

It has always been valuable for people looking after a family member or friend to be identified as a carer.

The Caring Together carers card is a good way for to help you be identified a carer, whether this is when you are at the shops, GP surgery, pharmacist or other places.

For carers who have a What If? plan with us – a plan which can be activated if something happens which means they cannot carry out their normal caring duties – the card is now dual purpose.

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Support after caring

When your caring role comes to an end it can be a hard time. Our support for you as an unpaid carer continues after your caring role.

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