Call to make Carer’s Allowance fairer for carers

3rd November 20

Carers UK, Caring Together and 73 other organisations representing carers, disabled adults and children, and older people, have joined together to amplify their previous call on the Government to recognise the financial impact COVID-19 continues to have on people caring round the clock for family members and friends.

Today, 3rd November, marks four months since the organisations first urged the Work and Pensions Secretary to recognise the financial difficulties unpaid carers are facing during the pandemic and introduce a supplement to Carer’s Allowance.

Despite the huge contribution being made by unpaid carers every day of the pandemic, with many having been unable to take a single break for months or return to work due to reduced care and support services, the Government has not acknowledged or responded to the letter, sent on 3rd July, which was signed by 92 leading national and local organisations who provide vital support for carers and their families, and who can see first-hand the challenges that they are facing.

Now, providing extraordinary hours of care each week and in many cases not being able to earn, a significant proportion of carers face further financial hardship over the coming winter.

Research by Carers UK, released a fortnight ago, shows well over a third (36%) of carers receiving Carer’s Allowance – just £67.25 a week for 35 hours or more of care – are struggling to make ends meet, with 15% having been in debt because of caring.

Earlier research with the Universities of Sheffield and Birmingham found more than 100,000 unpaid carers in the UK have had to rely on food banks during the pandemic.

81% of carers are spending more money during the coronavirus outbreak – as they face rising costs include higher domestic bills, paying for additional care and support services, buying equipment to adapt homes, and purchasing technology to help with caring.

To help alleviate some of the financial hardship experienced by so many, the 75 organisations are calling for the Government to urgently act by:

  • Introducing an additional supplement to Carer’s Allowance, to match the recent £20 increase in Universal Credit that rightly recognises the challenges for people on lower incomes of meeting additional costs thrown up by the pandemic.
    They are also calling for accompanying rises to Carer Premium and Carer Addition, and for this payment to be made to carers with an underlying entitlement to Carer’s Allowance, so older carers on low incomes can also benefit. These payments should be backdated to recognise the lengths carers have gone to in supporting and caring for others during the crisis.
  • Raising the earnings limit for claiming Carer’s Allowance, to ensure those juggling work and care on low pay also receive financial support.
    The current earnings threshold, just £128 a week, does not align with the National Living Wage (NLW), meaning a carer can only work for less than 15 hours per week without losing their eligibility to Carer’s Allowance. The earnings limit should be raised to at least £139.52 for 2020/21 and should be linked to the National Living Wage in future years.

Helen Walker, Chief Executive of Carers UK, said, “The coronavirus pandemic continues to exacerbate the ongoing financial struggle that far too many unpaid carers face. Without urgent support from Government, carers and their families are going to face significant hardship this winter.

“As we pointed out to the Government back in July, the vast majority of carers (81%) are facing rising costs during the crisis and many have had to rely on limited incomes to meet those costs. I, and the other organisations who wrote to the Government over the summer are extremely disappointed that we have had no response to date.

“What message does that send to unpaid carers, currently caring round the clock, at a huge cost to their own health and finances, and unable to get the support they need?

With everything they’ve contributed through the pandemic, it is simply wrong that hundreds of thousands of carers are left struggling to put food on the table or heat their homes this winter because they live in poverty. They deserve so much better.

“The rate of Carer’s Allowance, just £67.25 a week for a minimum of 35 hours of care, barely reflects the support that carers currently provide. Working out at a maximum of £1.92 for every hour of care they provide, it is simply not good enough, and I hear from carers all the time who feel the current level of payment is an insult to them.

“It is not too late for the Government to act and acknowledge the additional practical and financial strain that has been placed on carers during the crisis, by putting in place much needed financial support ahead of this coming winter. It can only be right that we give back to carers who have done so much for others. Without this help, many will continue to face real hardship and suffering. The Government must act now to make Carer’s Allowance Fairer for Carers.”

Find out more about Carers UK’s Fairer for Carers campaign at

The co-signatories for the open letter are:

  1. Helen Walker, Chief Executive Officer, Carers UK
  2. Jamie Gault, Chief Executive Officer, Action for Carers Surrey
  3. Steve Johnson, Chief Executive, AdviceUK
  4. Caroline Abrahams, Charity Director, Age UK
  5. Laura Price, Operations Director, Age UK Milton Keynes
  6. Kate Lee, Chief Executive Officer, Alzheimer’s Society
  7. Kate Hancock, Chief Executive Officer, Autism Anglia
  8. Dr. James Cusack, Chief Executive Officer, Autistica
  9. Tom McMurdo, Resources Director, Blackpool Carers Centre
  10. Georgette Kay, Chief Officer, Bolton Carers Support
  11. Kirsty Finlayson, Senior Carer Liaison Worker, Borders Carers Centre
  12. Jennifer Twist, Chief Executive Officer, Care for the Carers
  13. Liz Brown, Chair, Carer Support Dorset
  14. Jill Attwell, Chief Executive Officer, Carers’ Support East Kent
  15. Liz Brown, Chair, Carer Support Wiltshire
  16. Brian Terry, Chair of Trustees, Carers Choices
  17. Michèle Stokes, Chief Executive, Carers in Hertfordshire
  18. Sandra Ifield, Director of Carers Support and Advocacy, Carers Lewisham
  19. Simon Hodgson, Director, Carers Northern Ireland
  20. Debra Blakey, Chief Executive Officer, Carers Northumberland
  21. Chris Whiley, Chief Executive Officer, Carers’ Resource, Bradford, Harrogate and Craven Districts
  22. Gareth Howells, Chief Executive Officer, Carers Trust
  23. Sonja Woodhouse, Chief Executive, Carers Trust Heart of England
  24. Pauline Steele, Chief Executive, Carers Trust Tyne and Wear
  25. Claire Morgan, Director, Carers Wales
  26. George Plenderleith, Chief Executive Officer, Caring for Carers at Improving Lives Plymouth
  27. Miriam Martin, Chief Executive, Caring Together
  28. Anna Dixon, Chief Executive, Centre for Ageing Better
  29. Lisa Ray, General Secretary, Civil Service Pensioners’ Alliance
  30. Rachel Kirby-Rider, Chief Executive Officer, CLIC Sargent
  31. Amanda Batten, Chief Executive Officer, Contact
  32. Dame Christine Lenehan, Director, Council for Disabled Children
  33. Juliet Jeffrey, Chief Executive Officer, Crossroads Tendring & Colchester
  34. Dr Hilda Hayo, Chief Admiral Nurse and CEO, Dementia UK
  35. Billy Hartstein, Head of Carers Services, Devon Carers
  36. David Laurence, Chief Executive, Disability Law Service
  37. Kamran Mallick, Chief Executive Officer, Disability Rights UK
  38. Dr. Dani Leslie, Chief Officer, Eden Carers
  39. Philip Lee, Chief Executive, Epilepsy Action
  40. Sam Smethers, Chief Executive, Fawcett Society
  41. Craig Backhouse, Chief Executive Officer, Furness Carers
  42. Alun Thomas, Chief Executive, Hafal
  43. Christine Fewster, Chief Executive Officer, Hartlepool Carers
  44. Deborah Alsina MBE, Chief Executive Officer, Independent Age
  45. Susan Langley, CEO, Leicestershire Action for Mental Health Project
  46. Hugh Fenn, Interim Chief Executive, Leonard Cheshire
  47. Jackie O’Sullivan, Executive Director of Communications, Advocacy and Activism, Mencap
  48. Sally Light, Chief Executive, Motor Neurone Disease Association
  49. Nick Moberly, Chief Executive Officer, MS Society
  50. Karen Walker, Chief Executive, Multiple System Atrophy Trust
  51. Alan Markey, Chair, National Association of Welfare Rights Advisers
  52. Caroline Stevens, Chief Executive Officer, National Autistic Society
  53. Charlotte Augst, Chief Executive Officer, National Voices
  54. Rachel Parsons, Acting Chief Executive, Newcastle Carers
  55. Steve Ford, Chief Executive, Parkinson’s UK
  56. Bernie DeLord and Jenny Tarvit, Directors, Promas Caring for People CIC
  57. Claire Robinson, Chief Executive Officer, PROPS
  58. Mark Winstanley, Chief Executive Officer, Rethink Mental Illness
  59. Jan Tregelles, Chief Executive Officer, Revitalise
  60. Dr. Adrian James, President, Royal College of Psychiatrists’
  61. Elizabeth McPherson, Chief Officer, Scarborough & Ryedale Carers Resource
  62. Richard Kramer, Chief Executive, Sense
  63. Kate Steele, Chief Executive Officer, Shine
  64. Nik Hartley OBE, Chief Executive Officer, Spinal Injuries Association
  65. Susanna Jones, Chief Executive, Swindon Carers Centre
  66. Charles Huddleston, Service Manager, The Carers Centre (Leicestershire & Rutland)
  67. Tom Lambert, Chief Executive Officer, The Carers Centre for Brighton & Hove
  68. Adrienne Burgess, Joint CEO/ Head of Research, The Fatherhood Institute
  69. Paddy Lillis, General Secretary, USDAW
  70. Jonathan Senker, Chief Executive, Voiceability
  71. Sue Whitehead, Chief Officer, West Cumbria Carers
  72. Jane Evans, Chief Executive Officer, West Norfolk Carers
  73. Angela Allison, Chief Officer, Wigan and Leigh Carers Centre
  74. Jane van Zyl, Chief Executive, Working Families
  75. Anela Anwar, Chief Executive Officer, Zacchaeus 2000 Trust