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    We can help you if you are looking after a family member or friend.

    As well as the online help and advice we have available for unpaid carers you can speak to us on 0345 241 0954 or email us.

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  • Home > Help us help others > Volunteering > Charity Shop Volunteers

    Charity Shop Volunteers

    Charity Shop volunteersJoin us when we open our first-ever Charity Shop in King’s Lynn in autumn 2026!

    Why volunteer with us?

    As one of our Volunteers, you will receive:

    • A warm welcome and full induction.
    • Flexible volunteering to fit around your lifestyle.
    • The opportunity to develop new skills and build confidence.
    • Valuable retail and customer service experience.
    • The chance to meet new people and make lasting friendships.
    • The satisfaction of knowing you’re helping unpaid carers across Norfolk, Peterborough and Cambridgeshire.
    • Every hour you give helps us support more carers, raise greater awareness of the challenges they face and ensure that nobody has to care alone.
    • Training and ongoing support.

    No previous retail experience is necessary – just enthusiasm, reliability and a willingness to get involved.

    How to apply

    If you’re over 18 and would like to be part of our exciting new Charity Shop in King’s Lynn, we’d love to hear from you.

    Whether you can volunteer for a few hours each week, a full day, or on a more flexible basis, every contribution makes a real difference. We welcome volunteers from all backgrounds and levels of experience, and we will work with you to find a role that matches your interests, skills and availability.

    To register your interest, simply complete our Charity Shop Volunteer Application Form below or get in touch with our team using the contact details below.

    Email: shop.volunteers@caringtogether.org
    Telephone: 0345 241 0954

    King's Lynn Charity Shop Volunteer Application Form

    This field is for validation purposes and should be left unchanged.
    I am interested in the following role(s)(Required)

    Caring Together Charity will use the information you provide on this form to be in touch with you about our Charity Shop Volunteer roles.

    Volunteer opportunities

    We have a wide range of roles available, so there’s something to suit everyone.

    Shop Floor+

    • Greeting customers
    • Serving on the till
    • Replenishing stock
    • Keeping the shop clean and tidy
    • Answering customer enquiries.

    Donations and Sorting+

    Support us behind the scenes by:

    • Receiving donated items
    • Sorting donations into categories
    • Checking items for quality and saleability
    • Preparing donations for pricing.

    Pricing and Stock+

    Help maximise the value of donations by:

    • Researching and pricing items
    • Steaming garments
    • Labelling stock
    • Preparing stock for display.

    Clothing and Fashion+

    Perfect for anyone with an eye for fashion:

    • Sorting clothing and accessories
    • Steaming garments
    • Hanging and sizing clothing
    • Creating attractive displays.

    Visual Merchandising+

    Use your creativity to:

    • Design eye-catching window displays
    • Create attractive in-store displays
    • Refresh seasonal themes
    • Help make the shop an enjoyable place to browse.

    Customer Welcome+

    Be the friendly face of our shop by:

    • Welcoming customers and donors
    • Assisting with donations
    • Helping customers find what they’re looking for
    • Sharing information about our charity and its work.

    Electrical Testing (PAT Testing)+

    If you’re qualified or experienced in Portable Appliance Testing (PAT), we’d love your support. This role includes:

    • Testing donated electrical items to ensure they are safe for sale
    • Recording test results
    • Labelling approved items
    • Helping us meet safety standards and maximise the value of donated electrical goods.

    Collections+

    Help us encourage and receive donations from our local community by:

    • Collecting bags of donated items from local homes in and around the King’s Lynn area (using your own vehicle)
    • Supporting local donation drives and community collections
    • Helping load and unload donated items at the shop
    • Building positive relationships with local supporters and donors
    • Representing the charity within the King’s Lynn community.

    Mileage expenses will be reimbursed in line with our Volunteer expenses policy, so you won’t be out of pocket while helping us support unpaid carers across Norfolk, Cambridgeshire and Peterborough.

    Handy Person+

    Support the upkeep of the shop by:

    • Carrying out minor repairs
    • Building or assembling displays
    • Decorating and general maintenance
    • Helping keep the shop safe, welcoming and well-presented.

    Social Media and Promotions+

    Help spread the word by:

    • Creating engaging social media content
    • Photographing and videoing new stock and shop displays
    • Promoting fundraising campaigns and events
    • Raising awareness of our charity and the difference we make.

    Photos of unpaid carers with wording "There are over 150,000 unpaid carers across Cambridgeshire, Peterborough and Norfolk"Together, we can make a difference

    Every donation sorted, every customer welcomed, every item priced and every sale made helps us support unpaid carers across Norfolk, Cambridgeshire and Peterborough.

    By joining our volunteer team, you’ll not only become part of an exciting new community hub in King’s Lynn, you’ll also be helping young carers, parent carers and adult carers access the information, support and services they need to continue caring while looking after their own health and wellbeing.

    Your time could change someone’s life. Join our volunteer team today and help ensure that unpaid carers across our region never have to care alone.

    Want to know more?

    Please get contact our team by email or phone, or complete the form above.

    Email: shop.volunteers@caringtogether.org
    Telephone: 0345 241 0954

    Caring Together Charity

    © 2026 Caring Together Charity
    Registered charity number 1091522.
    Caring Together Charity is a company limited by guarantee.
    Registered in England and Wales number 4379948.

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