| Role | Money to Care Project Lead |
| Hours | 37 hours per week, including some evening and weekend working |
| Contract | Permanent |
| Salary | £29,000–£32,000 per annum, depending on experience |
| Location | Swaffham office with hybrid working and regular travel across Norfolk (occasional visits to our St Ives office for team meetings) |
Do you know the benefits system well enough to spot the money someone is missing out on? Money to Care is a new project for unpaid carers in Norfolk who are struggling financially, and we need a Project Lead to build it from scratch.
We are looking for an enthusiastic and engaging Community Engagement Lead to increase awareness of unpaid carers, promote the support available through Caring Together Charity and develop strong relationships across the healthcare, community, business and voluntary sectors.
About Caring Together Charity
For over 40 years, Caring Together Charity has been supporting families who are living with an illness or disability.
Our vision is a world with no unpaid carer in crisis, isolated or struggling alone. Three in five of us will become a carer at some point in our lives, and we are here to provide emotional and practical support and advice to unpaid carers of all ages and their families.
About the role
You will report to our Communities Manager and set up a new money support service for carers across East and West Norfolk. You will see carers in GP surgeries and community hubs, and talk to them on the phone, and you will decide a lot about how the service works. From year two you will also manage a Project Co-ordinator.
What you’ll do
- Sit down with carers and go through their benefits, budget and bills.
- Check what each carer is entitled to and help them claim it.
- Spot when someone needs specialist debt or welfare rights advice, and get them to the right people.
- Get to know GP surgeries, carer hubs and local partners so carers are referred to you.
- Lead on the Money to Care Toolkit, a downloadable guide to money matters for carers, shaping it with carers and partners so it covers what they need in plain language.
- Keep good records and track what changes for carers, like extra income and confidence with money.
About you
Must-haves:
- Experience giving advice or practical support to people in financial difficulty.
- Some training in welfare benefits, budgeting or financial capability, and good working knowledge of entitlements.
- You know which debt, money and welfare advice services exist, and when to refer someone on.
- Experience running a project or co-ordinating a service, including working with outside organisations.
- A full driving licence and able to travel around Norfolk regularly.
Nice to haves:
- Experience working with unpaid carers or people with care needs.
- Experience of co-production, writing information resources or supervising staff or volunteers.
- Experience of using Salesforce CRM.
If you meet most of the must-haves, please apply. We’d rather hear from you than miss you.
What you can expect
As part of our team, you will receive:
- Hybrid working arrangements depend on the role and will be discussed during recruitment.
- A flexible working culture.
- Competitive salary.
- 25 days annual leave plus bank holidays.
- Company pension scheme.
- Referral scheme.
- Wellbeing programme.
- Paid carers’ leave.
- Development opportunities.
- You will be joining an incredibly dedicated, vibrant and talented team of people, who are deeply passionate about care services which improve people’s lives.
To be considered for this role please submit a covering letter along with your CV to jobs@caringtogether.org
We look forward to hearing from you!
Download our Money to Care Project Lead job pack [PDF, 132kB]
Closing date: 7 December 2026 at 9.00am
Interviews anticipated: 15 December 2026 and 17 December 2026
If you are shortlisted at the first stage, we will start with an informal conversation. It gives us both a chance to see if the role is a good fit, and you can ask us anything you want to know.
If you would like to talk about the role first, or need any adjustments to apply, contact jobs@caringtogether.org.
We are inclusive. We celebrate multiple approaches and points of view. We are an equal opportunities employer and expect staff to respect the personal choice and lifestyles of colleagues, carers, and people with care needs.
Caring Together Charity is committed to safeguarding and promoting the welfare of adults at risk and children. The successful candidate will be required to complete a Disclosure and Barring Service check appropriate to the role.
We are currently not registered for the skilled sponsorship programme, therefore we are unfortunately unable to accept any applications in this criterion. Please only apply if you have the relevant UK right to work documentation.
