Rapid responder – Cambridgeshire

Roles Rapid responder
Hours 74 hours over a two week period (to support a 24/7 service)
Salary £22,595 p.a.
Accountable to Care team manager
Responsible for No direct line management at present
Location Community based across Cambridgeshire

About Caring Together

Three in five of us will become a carer at some point in our life. Caring Together is an ambitious regional charity that provides emotional and practical support, advice and guidance to carers of all ages and their families, as well as opportunities to take a break from their caring role.

Our vision is of a world where caring is made easier. We believe in providing great care and connecting with the people we support.

About the role

As part of the care team, your key focus areas will be providing a flexible service to patients and their families. You will support a practical and emotional response to individuals returning home after hospital discharge and/or to prevent admission into hospital, assisting them into settle safely back into their home environment, including supporting to build confidence levels and independence

The successful candidate will have experience in providing personal and social care preferably between 2-5 years’ experience within a domiciliary setting.  A minimum NVQ Level 2 in health and social care or equivalent is essential.

Key accountabilities of the role include:

  • Be part of a responsive team providing support to customers and their families at short notice in the event of illness or absence in the hospital and community, as well as hospital avoidance and breaks for carers.
  • Provide care support in the community via our homecare service, including complex cases.
  • To play a proactive role in signposting patients and their families to other relevant support services (both internal and external, both statutory and non-statutory), to prevent further admissions.
  • Work in partnership with the bookings team to identify required support needs, enabling people to remain and return safely in their own homes.
  • Complete contingency risk assessments, assessments and risk assessments for new and existing customers and emergency packages of care to maintain a ‘rapid response’ to customer need and ensure high quality support.

Personal attributes include:

  • Able to work under pressure and cope with change and conflicting priorities.
  • Willingness to travel across our region.
  • Engaging personality who demonstrates a friendly, constructive, solution-focussed approach.

Benefits

  • Ongoing training and professional development.
  • Dependent on availability, flexible hours to suit.
  • Mileage expenses.
  • On-call standby payment.
  • 20 days annual leave plus statutory holidays (eight days) as well as the option to buy additional annual leave.
  • Pension scheme.
  • Fuel card (terms apply).
  • Refer a friend bonus.
  • Long service awards.

Please click here to download our rapid responder job pack [PDF, 98kb]

To discuss the role please contact our People team at Caring Together.

To apply, please complete the application form and send with your CV to [email protected]