Head of care

Role Head of care
Salary  £42,000 per annum plus on call and out of hour enhancements
Hours of work Full-time 37 hours per week. This post comes with an on-call requirement and out of hours working including evenings, overnights, and weekends
Responsible for  Senior and care team managers and care booking advisor
Based Hybrid worker with days to be worked in the office and at home as agreed with line manager, with some travel to our other office locations and across our region as required

About Caring Together

Carers are the invisible backbone of our health and social care system. They deserve acknowledgement and support. This very much summarises our purpose.

In 2013 we were an organisation with a turnover of around £2m and providing services to carers across Cambridgeshire. Today we are a £4m organisation, supporting 30,000 carers each year across Cambridgeshire, Peterborough and Norfolk. We employ 150 staff and have a growing number of volunteers adding huge value to our work. This year we will celebrate our 40th anniversary.

Over recent years we have brought focus to our core activities of:

  • Providing breaks from caring which includes regulated homecare.
  • Planning ahead, including in the event of an emergency.
  • Providing training and equipping carers with skills and knowledge to help in their caring role.
  • Specialist information and advice and supporting carers to access their rights and entitlements.
  • Someone to talk to.
  • Raising awareness in the community with health, social care and education professionals and employers.

Our people

We employ around 150 people with approximately 50% of those delivering homecare in local communities. We are supported by a growing number of volunteers who in the last year contributed over 2,000 hours of their time to our work.

About the role

We are looking for an experienced, inspirational and dedicated leader for our homecare service who engenders a culture of performance, creativity and teamwork.

You will lead the care team with the requirement to be the Care Quality Commission (CQC) registered manager and deputising as the designated safeguarding lead in the absence of the director of operations. You will be responsible for planning, designing and delivering a planned programme of training to both unpaid and paid workforce, responsible for maintaining CQC training compliance.

Your key focus will be on the provision and growth of high quality, cost effective private homecare services, supporting the delivery of responsive, tailored family support and providing responsive, quality training ensuring we are compliant at all times.

Key accountabilities

  • Strategic planning and leadership of the homecare service always considering the CQC regulatory framework, safeguarding procedures and best practice in homecare provision.
  • Responsible for the effective management of the senior care team managers, care team managers and care booking advisor, their performance and development, supporting them and their teams to deliver ‘outstanding’ care services across their areas.
  • Work closely with senior managers and the executive team to deliver strategic aims, actively pursuing opportunities for growth and innovation.
  • Be a champion in promoting equality, diversity and inclusion across our services and within staff teams.
  • Participation in senior out of hours on-call rota and regular on-call as required to cover any potential emergency as well as to ensure on call remains fit for purpose.

What we require from you includes:

  • NVQ level 5 diploma in leadership for health and care or equivalent, and/or relevant social work qualification, and/or a degree related to social care.
  • Award in Education Training (AET)/Preparing to Teach in the Lifelong Learning Sector (PTLLS) training certificate.
  • A minimum of 3 years’ experience as a CQC registered manager leading a good/outstanding service within a healthcare or domiciliary care setting.
  • Qualified to deliver varied medical training to include first aid at work, moving and assisting, PEG training.
  • Remain calm under pressure and positively influence the behaviours of colleagues.

What we can offer you includes:

  • 25 days annual leave plus statutory holidays
  • Flexible working including homeworking
  • Pension scheme
  • Discount scheme
  • Focus on positive mental health and wellbeing.

Please click here to download the head of care job pack [PDF, 111 kb]

To discuss the role please contact Chantal at Caring Together.

To apply, please complete the application form, including your availability and send with your CV to [email protected]

Closing date and interview: Please note this is being run as a rolling recruitment process. We will be assessing applications, shortlisting, and offering interviews as the applications are received. The job will close once a candidate has been appointed.