Supporting young carers

This section includes information specifically for young carers and their parents, but please also see other pages which also have relevant information.

You can also contact us on 0345 241 0954 or [email protected] to learn more about how we and others can help.

The government has published Guidance for those who provide unpaid care to friends or family” which is useful to read.

Information for young carer support

You can also see the young carer section of our website for more information on support at this time. This includes how you can find out more about activities for young carers.

Support available in Norfolk

We have produced a guide to the support available for young carers in Norfolk.

You can download a guide to the sources of young carers support in Norfolk during coronavirus (COVID-19) by clicking here – PDF 609kB

Supporting children and young people’s mental health and wellbeing

An easy read guide to looking after your feelings and your body is available – click here.

You can also find more information on our page on getting the advice and support you need.

Caring for children with learning disabilities or autism

The social care institute for excellence has produced a guide to help family members and carers supporting adults and children with learning disabilities or an autistic adult or child through the COVID-19 crisis. Its aim is to ensure that carers are able to carry on giving good, safe support to their family members during the pandemic. You can see it at

Resources for children under 5

For parents with children under 5 years old, who have not yet started school, the Department for Education (DfE)’s Hungry Little Minds campaign features tips and practical activities that you can do at home with children to support their early learning.

Activities for babies, toddlers and children

The BBC’s Tiny Happy People campaign is there to help you develop your child’s communication skills. You can explore simple activities and play ideas and find out about their amazing early development.


ChatHealth is a secure and confidential text messaging service for young people. It allows patients to easily and anonymously get in touch with a healthcare professional for advice and support.

  • Cambridgeshire and Peterborough – Text 07840 635 443
  • Norfolk – Text 07480 635060


In an emergency, always call 999


If you are not a professional involved with the child or family, you do not have to give your name and your conversation will be treated confidentially. Call 0345 045 5203 (8-6pm Monday to Friday) 01733 234 724 (Out of hours) or email [email protected]

Norfolk Safeguarding Children Partnership

  • Text: 07480 635060
  • Call: 0344 800 8029

National organisations