Getting the advice and support you need

We are providing information, advice and guidance by telephone, email and here on our website at www.caringtogether.org. This includes information about specific local services and support carers can benefit from.

You can contact us on 0345 241 0954 or [email protected]

It is worth you knowing

  • There is a range of support potentially available to you during the coronavirus (COVID-19) crisis
  • It is helpful to talk through your situation and go through what might be useful to you and the person you look after
  • Planning for an emergency is particularly important
  • You can get support around shopping and collection of prescriptions
  • We can provide a letter so shop staff know you are a carer when you shop for the person you look after
  • Our homecare can give you a break
    • This can include personal care, medication support, meal preparation, shopping, collection of medication and more
  • You may be feeling worried, anxious, stressed or tired. Your mental health is important. Support is available (see below).
  • If you are feeling isolated we and others can help (see below).

You can get in touch with us to find out more.

People in the Cambridgeshire or Peterborough area may also want to see the COVID-19 Co-ordination Hub to look for and request support. Call 01733 747474/0345 045 5200 or click here to visit their website.

Government guidance

You can view the government advice and information about coronavirus (COVID-19) at www.gov.uk/coronavirus

Information on the government guidance for carers and how we can support you with this is available here.

Government changes to benefits, systems and support

The Government has introduced changes to the benefits system as a result of the coronavirus.

Carers UK have produced a guide to help you keep track of these changes and understand them which you can click here to view.

Government support for parent carers

The government have announced grants to help families with children who have complex needs and disabilities. These grants can be for vital equipment to make their lives easier while implementing social distancing measures, including computers, specialist equipment and educational toys.

£10 million of the total has been committed specifically in response to the unique difficulties presented by the coronavirus pandemic.

For details please see the Family Fund website at www.familyfund.org.uk

Feeling worried or isolated?

We are working to support and connect carers by video meet-ups, phone calls and email, instead of the usual hubs and groups.

Many carers and others are also finding the following useful:

We have a Listening Ear and telephone support service, we also have partners we can put you in touch with who are able to provide a range of support to ease isolation.

Contact us to find out more.

You can also see information on our group and hubs, while they are not meeting Supporting and connecting carers by video meet-ups, phone calls and email.

Council guide to services for carers

Peterborough City Council and Cambridgeshire County Council have produced a leaflet giving information on services for carers

Click here to download the Peterborough City Council and Cambridgeshire County Council carers leaflet PDF 223kB

You can also click here to download the Cambridgeshire County Council and Peterborough City Council – Commissioned Community Services list 2020 – PDF 124kB

Guidance for people living with someone at increased risk of coronavirus (COVID-19)

The government has guidance for households with grandparents, parents and children living together, or where someone is at increased risk or has symptoms of coronavirus (COVID-19) infection – please click here to read more

Cambridge Virtual Community Centre

With all of its community facilities currently closed, the community development team at Cambridge City Council have set up a Cambridge Virtual Community Centre (CVCC) on Facebook: www.facebook.com/cambridgevcc

Cambridge Virtual Community Centre is focused on promoting positive health and wellbeing messages, encouraging people to explore new activities, access resources and develop skills as well as sharing practical information.

Support for victims of domestic abuse

The instructions to stay at home can cause anxiety for those who are experiencing or feel at risk of domestic abuse. There is never an excuse for domestic abuse, no matter what the circumstances are.

For anyone who feels they are at risk of abuse, it is important to remember that there is help and support available to you, including police response, online support, helplines, refuges and other services. You are not alone.

For more information please see www.gov.uk/government/publications/coronavirus-covid-19-and-domestic-abuse/coronavirus-covid-19-support-for-victims-of-domestic-abuse

Mobilise online cuppa

The format is really simple – carers all come together at the same time for a conversation about how it’s going. As well as the ‘live’ conversation on the screen, you can also discuss what’s going on using out ‘chat’ function. 

Normally there is talk about things like:

  • What challenges are other people facing?

  • How are people adapting, and finding ways to cope?

  • What practical steps can we take to help each other?

Go to www.mobiliseonline.co.uk/ to find out more.